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Services

Enabling relevant cross-analytics from enterprise-wide data sources

Improvement of data hygiene through standard data formatting and structuring in a single data warehouse

Automation of end-to-end business process through RPA and APIs using consolidated real-time data

Lays the groundwork for AI applications

Features

Round the clock assistance in all stages of cloud migration process

Minimizing error and glitches through addressing migration requirements and addressing infrastructure needs

Benefits

Reduced migration time and Optimized monthly cloud cost with Auto-scalable architectures

High cloud performance using Auto-scaling routines, performance testing.

Reliability with Application performance management to detect and terminate problems early.

Enhanced security including access management and encryption of stored and transferred data.

In addition to resolving queries, agents can also furnish relevant documentation to accommodate routine tasks like customer onboarding, KYC procedure, claim submission, etc.

Leverages sophisticated natural language processing techniques to understand the questions asked, irrespective of any spelling or grammatical errors

Seamlessly integrated to numerous external channels such as Websites,  Microsoft Teams, Facebook, WhatsApp, Slack, etc.

Provide an Omni-Channel Experience for query resolution, customer onboarding, support ticket generation and resolution, claim processing, etc. 

Enhance user experience while performing routine processes and tasks.